Terms of Service

1. Description of Service

HeroPDF provides online PDF conversion tools that allow users to convert PDF files to various formats including Word documents, HTML, and plain text. The Service is provided free of charge and is supported by advertising.

2. User Responsibilities

2.1 Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Upload or convert files that infringe on intellectual property rights
• Use the Service for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to any part of the Service
• Upload files containing viruses, malware, or other harmful code
• Use automated systems or scripts to access the Service excessively
• Interfere with or disrupt the Service or servers

2.2 File Content

You are solely responsible for the content of files you upload. You represent and warrant that:

• You have the right to upload and convert the files
• The files do not violate any laws or third-party rights
• The files do not contain sensitive personal information unless properly authorized

3. Intellectual Property

3.1 Your Content

You retain all rights to the files you upload. By uploading files, you grant HeroPDF a limited, non-exclusive license to process the files solely for the purpose of providing the conversion service.

3.2 Our Content

All content on the HeroPDF website, including but not limited to text, graphics, logos, and software, is the property of HeroPDF or its licensors and is protected by copyright and other intellectual property laws.

4. Privacy and Data Handling

Your privacy is important to us. Please review our Privacy Policy to understand how we handle your information. Key points include:

• Files are processed securely during conversion
• We have implemented systems to automatically delete files after conversion
• We do not intentionally store your files on our servers permanently
• We do not share your files with third parties
• File transfers are encrypted using SSL/TLS

For detailed information about data collection and usage, please refer to our complete Privacy Policy.

5. Service Availability and Limitations

5.1 Availability

We strive to maintain high availability but do not guarantee uninterrupted service. We may temporarily suspend the Service for maintenance, updates, or security reasons.

5.2 Limitations

The Service has certain limitations:

• Maximum file size: 50MB per file
• Supported formats: PDF to Word (.docx), HTML, and plain text (.txt)
• Conversion quality may vary based on file complexity
• We reserve the right to limit usage to prevent abuse or ensure service quality

6. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. HEROPDF DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability or fitness for a particular purpose
• Warranties that the Service will be uninterrupted or error-free
• Warranties regarding the accuracy or reliability of conversions
• Warranties that files will be converted perfectly in all cases

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HEROPDF SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, data, or business opportunities
• Damages resulting from service interruptions
• Damages resulting from file conversion errors
• Damages resulting from unauthorized access to files

IN NO EVENT SHALL HEROPDF'S TOTAL LIABILITY EXCEED $100 USD.

8. Indemnification

You agree to indemnify, defend, and hold harmless HeroPDF and its affiliates from any claims, damages, losses, or expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your infringement of any third-party rights
• Content you upload or convert

9. Changes to Terms

We may modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws applicable to online services. Any disputes arising from these Terms or your use of the Service shall be resolved through good faith negotiations.

If you are a consumer, you may have additional rights under your local consumer protection laws.

11. Contact Information

If you have any questions about these Terms, please contact us: